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Pairing Your Hearing Aids After Cell Phone Update

Posted on March 24, 2022 by Advanced ENT & Allergy

After updating cell phone software, some users of Bluetooth^® enabled hearing aids—including many or most of the global brands of hearing aids—may experience problems pairing the devices to their apps. Users will need to unpair and re-pair their devices to their hearing aid apps.

To find help with the process, please call your specific manufacturer connectivity hotline below. There may be a longer than usual wait time, but they are best equipped to help you with this issue. You can also visit YouTube and search for an instructional video. In the search bar, type in “pairing [cell phone type] to [your manufacturer] hearing aids”.

Connectivity Hotline Numbers:

Oticon 855-400-9766

Phonak 800-679-4871

Signia 800-350-6093

ReSound 888-735-4327

If you would like to be seen in-person, you can schedule an appointment with us by calling (856) 602-4200. We cannot accommodate walk-in appointments.